We have experienced issues which has a previous profits consultant from Empire Today, however the set up of flooring went properly. Consequently this time we asked for a unique sales human being to come out for a new order. Brian Hagen was despatched to our property. He appeared rather professional and welcoming...
Customer support is horrible!!! Certainly the profits rep was on his video game when advertising us merchandise - since then practically nothing but concerns. Installers had been late, not sufficient material was sent, hence, installation was delayed each day, cleanse up wasn't appropriate, wanting to get them back to complete a warranty repair service was a nightmare, obtain the run-all-around, sit on the cell phone on hold for extended periods of time (20-30 min or more), sit and wait on them to point out-up... Study much more › Was this review useful? 0 0 by nameless
A couple of days later on, I confirmed with Empire which the padding was not the one particular we acquired. The customer service was prompt plus the installer came and redid the installation with the proper padding.
A friend and landlord which i know required to flip a residence immediately resulting from some HoA limitations. Empire was there to estimate inside of a few days and within a 7 days all the things was put in place. When it arrived time to really do the operate it arrived in below spending plan and it was essentially my Close friend's agenda that slowed it down in lieu of the installer's timetable.
We can easily guarantee you that this is simply not the level of assistance we count on for our prospects, and we might like to be aware of more details on what happened and assistance make points appropriate. Even so, we cannot locate Empire Today your account with the information posted in this article. Make sure you information us again straight along with your Get in touch with data, and we will comply with up with you without delay.
Regional Sales Manager and District income manger beleive you could come up with a optimistic effect on sales by yelling and cursing at their profits supervisors.
We experienced carpet mounted in five rooms inside our home. There are no Animals, little ones and we are only right here half the 12 months. In a lot less than four yrs, We have now had the carpet stretched 2 times to drag out the 'wrinkles'. The serviceman arrived out and stated we would want to steam clean the carpet. On top of that...
I had my spouse do investigate on a great contractor. Evidently this organization is filled with chauvinist pigs!! My spouse overhead a manger over the phone declaring " I see she waited until her partner was long gone for getting estimates". My spouse felt devalued and confronted the salesman. I've an notion! Offend your purchaser base! Idiots!! Will not waste you time folks!!! I hope I get to satisfy the SOB about the cell phone someday!!!
Fee only, no Gains. Lengthy several hours and large risk but good pay out if you are constant. Should have great attitude and self driven
I then termed Alex and he spelled out that there was a "glitch" in the computer procedure and that identify on my contract was Completely wrong. They did provide out the correct carpet (the styles have been very related), but he comprehended the confusion.
The ultimate straw was when he asked me for the charge card To place a little deposit on. What? No. You don't get paid out until eventually the job gets accomplished.
We know a while has elapsed, but For anyone who is nonetheless intrigued, we wish to listen to extra about your expertise so we are able to better boost on... Examine extra › Was this evaluate useful? 0 0 ammalekow
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We procured a complete house of latest carpets and laminate floor that has a 20 12 months warranty. Only 3 months following set up, the whole upstairs carpet seems like it has been by way of fifty a long time of going for walks! It really is matted down almost everywhere and fibers are coming aside.